Terms and Conditions
1. Introduction
Welcome to Laguna Salada Apartment Hotel. These terms and conditions govern the use of our website and the booking services provided through it. By making a reservation on our website, you confirm that you have read, understood, and accepted these terms and conditions.
2. Bookings and Payments
Booking Confirmation:
All reservations made through our website are subject to availability and confirmation by our team. Once confirmed, you will receive an email with the details of your booking.
Payment Methods:
We accept major payment methods, including credit and debit cards. The total payment for the booking must be completed at the time of reservation.
3. Cancellation and Refund Policy
Reservation Cancellations:
Our cancellation policy is flexible:
- Reservations can be canceled without penalty up to 30 days before the check-in date.
- Cancellations made less than 30 days prior to check-in will not be eligible for a refund.
Refund Process:
Refunds will be processed using the same payment method used for the booking. Refunds will be issued within 5 to 7 business days after the cancellation is confirmed.
4. Customer Responsibility
- Customers are responsible for providing accurate and up-to-date information when making a reservation.
- Customers must comply with the regulations and rules established by the aparthotel during their stay.
5. Reservation Modifications
- Any changes to reservations must be requested in writing via email at info@lagunasalada.com. Modifications are subject to availability and may incur additional costs.
6. Data Protection
At Laguna Salada Aparthotel, we respect the privacy of our customers and process their personal data in accordance with our Privacy Policy, which can be consulted at this link: Privacy Policy.
7. Limitation of Liability
The aparthotel is not responsible for:
- Loss, damage, or theft of personal belongings during the stay.
- Cancellations or modifications of reservations due to circumstances beyond our control (force majeure).
8. Governing Law and Jurisdiction
These terms and conditions are governed by Spanish law. Any disputes related to the services provided will be resolved in the courts of Alicante, Spain.
9. Contact
For any inquiries regarding our policies or terms and conditions, you can contact us via: